Support
How can we help?
Questions, bug reports and suggestions are welcome by email. We usually reply within a few business days.
Email support
app@mint-soft.comIt helps if you include
- Your device model and OS version (e.g. iPhone 15, iOS 18)
- The app version (Settings → app info)
- What happened and the steps to reproduce it
- In an emergency, call 119 or 112 — we cannot respond to emergencies.
Quick guides
Set up regional push alerts
Tap the filter icon on the home feed and choose your cities and districts in Select region. Then open Settings → Push notifications to choose which alert levels to receive. Allow notifications when your phone asks.
Use your current location
Turn on Current location alerts in Settings → Push notifications (or Auto-detect my region) and allow location access while using the app. Your district is updated when you open the app. Turn it off at any time to stop using location.
Not receiving alerts
Check notification permission in your phone's settings, battery-saving restrictions on Android, and that Focus / Do Not Disturb is not hiding them. Make sure at least one region is selected.
Change language or theme
Settings → Language lets you choose one of 25 languages. Settings → Theme switches between light, dark and system.